Terms of Service

These Terms of Service ("Terms") govern your use of techfoundercoach.com and any coaching services provided by Rajiv Sankarlall ("Coach," "we," "us"). By accessing this site, booking a call, or entering a coaching engagement, you agree to these Terms.

If you do not agree, do not use this site or engage our services. We reserve the right to update these Terms. Continued use of services after changes constitutes acceptance.

Tech Founder Coach offers 1-on-1 executive coaching for technology founders and CEOs, with a focus on identity architecture, decision systems, leadership development, peak performance, and business strategy at the $500K–$5M revenue stage.

Services may include:

• Individual coaching sessions (video call or in-person)
• Strategic frameworks, assessments, and diagnostic tools
• Email-based programs and educational content
• Accountability systems and session follow-up materials
• Access to proprietary frameworks (SparkOS, Founder OS, etc.)

Specific deliverables, session cadence, and engagement terms will be defined in your coaching agreement at point of enrollment.

Our coaching services are designed to help founders clarify thinking, improve decision-making, and develop leadership capacity. The Coach is not a licensed therapist, physician, attorney, or financial advisor. Nothing shared in sessions constitutes professional advice in those regulated domains.

Coaching is a collaborative process. Its effectiveness depends substantially on your active participation, honest engagement, and willingness to take action on what we develop together.

Business outcomes depend on many factors outside our control: market conditions, execution quality, team, timing, capital, and individual effort. We provide frameworks, strategy, and accountability — the results you generate are your own responsibility.

We will never promise specific revenue targets, timelines, or business outcomes as part of any coaching offer. Any testimonials or case studies shared are authentic but represent individual experiences.

To get the most from coaching and honor our mutual time investment, clients agree to:

• Show up prepared and on time for scheduled sessions
• Provide honest context about business and personal circumstances
• Follow through on agreed action items between sessions
• Communicate openly if circumstances change or sessions need rescheduling
• Treat coaching materials and proprietary frameworks as confidential
• Not record sessions without prior written consent

We reserve the right to terminate an engagement if a client's conduct becomes hostile, dishonest, or otherwise incompatible with a productive coaching relationship.

Coaching fees are outlined in your individual coaching agreement and are due as specified at enrollment. General terms:

• All fees are billed in USD unless otherwise agreed in writing
• Payment is processed via Stripe or equivalent secure payment processor
• Multi-session engagements may be billed monthly, quarterly, or upfront — per agreement
• Payments are non-refundable after the first session is delivered, except as specified in Section 7
• Returned or failed payments may result in paused services until resolved

For questions about billing or invoices, contact: speaking@techfoundercoach.com

We understand that founder schedules are unpredictable. Our policy:

• Session rescheduling: You may reschedule any session with at least 24 hours notice at no charge. Sessions cancelled with less than 24 hours notice are forfeited.
• Engagement cancellation: You may cancel an ongoing engagement with 30 days written notice. Prepaid but undelivered sessions will be refunded on a pro-rated basis after any applicable cancellation fee.
• Coach cancellation: In the rare event we must cancel sessions due to illness or unforeseen circumstances, we will reschedule at no penalty to you.
• No-shows: Sessions missed without notice are forfeited without refund.

Specific cancellation terms may vary by engagement type and will be defined in your coaching agreement.

All content, frameworks, tools, and materials provided through coaching engagements or on this site — including SparkOS, diagnostic tools, email courses, and written frameworks — remain the intellectual property of Rajiv Sankarlall / Tech Founder Coach.

You receive a personal, non-transferable license to use materials for your own business purposes. You may not redistribute, resell, or publicly share proprietary frameworks without written permission.

Session notes and strategic plans created collaboratively during coaching belong jointly to both parties — you may use them freely for your business, but may not share them commercially.

To the maximum extent permitted by applicable law:

• Our total liability for any claim arising from coaching services is limited to the fees paid for the specific engagement giving rise to the claim
• We are not liable for indirect, incidental, special, or consequential damages — including lost profits, lost revenue, or business interruption — even if advised of the possibility of such damages
• We make no warranties, express or implied, regarding business outcomes resulting from coaching

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for certain damages. In those jurisdictions, our liability is limited to the maximum extent permitted by law.

We maintain strict confidentiality regarding information you share during coaching. We will not disclose your business information, personal circumstances, or session content to third parties without your consent — except as required by law.

Testimonials and case studies are only published with your explicit written permission. You will always have the right to review and approve any material attributed to you before publication.

These Terms are governed by the laws of the State of Florida, USA. Any disputes arising from these Terms or coaching services will be resolved through good-faith negotiation first. If unresolved, disputes will be subject to binding arbitration in Broward County, Florida, under applicable arbitration rules.

For questions about these Terms, contact: